HPS Trade, a distribution agent
that accelerates business locally in Asia



Personal Information Protection Policy

HPS Trade Co., Ltd. (hereinafter referred to as “the Company”) recognizes the protection of personal information as an important social responsibility for a company handling personal information in its business activities. We have established and will operate the following privacy policy regarding the personal information we handle in the course of our operations.

1.Basic Policy on Handling Personal Information

  1. When obtaining personal information, we will specify the purpose of use as much as possible and will do so within the scope necessary to achieve that purpose.
  2. When obtaining personal information directly from the individual in writing, we will inform them of the following and obtain only the necessary personal information:
    1. Our company name and contact information
    2. The purpose of use of personal information
  3. The use of personal information will be within the scope of the purpose for which the individual has given consent, and we will establish and implement necessary measures to prevent the use beyond that scope.
  4. We will manage the obtained personal information appropriately and will not disclose personal information to third parties except in the following cases:
    1. When there is consent from the customer
    2. When disclosing to a contractor to whom we outsource operations to perform services desired by the customer
    3. When disclosure is necessary based on laws and regulations
  5. We will keep the personal information of our customers accurate and up-to-date, and to prevent unauthorized access, loss, damage, falsification, or leakage of personal information, we will take necessary measures such as maintaining a security system, establishing a management system, and thoroughly educating employees, implementing safety measures and strictly managing personal information.
  6. We will take all possible security measures to ensure the accuracy and safety of personal information.
  7. When outsourcing the processing of personal information to external parties, we will obligate them by contract not to leak or provide the information to third parties and will implement appropriate management of the outsourced party.
  8. For requests and consultations regarding retained personal information, please contact our inquiry desk, and we will respond accordingly.
  9. We will comply with applicable Thai laws and other regulations regarding personal information we hold and will review and improve the contents of this policy as appropriate.
  10. We will update our privacy policy from time to time. Important changes to the privacy policy will be posted on our website along with the latest privacy policy.

2. Collected Information and Methods of Collection

The information we obtain will depend on the method of acquisition and is as follows:

Information obtained directly from customers Information entered in the inquiry form
Information obtained when customers access our services Type of device, device identifier, browser type, IP address, Cookie
Information obtained through integration with external services IDs used by customers in external services, and other information that customers have allowed to be disclosed to us through privacy settings in external services

3.Handling and purpose of use of personal information

 The personal information obtained from customers will be used within the scope of the following purposes. However, if the purpose of use is not included in the following purposes, information obtained directly from the individual will be used with the individual’s consent, and information obtained by other means will be used after the purpose has been disclosed.

Additionally, we may obtain information about advertisements clicked before visiting our site (such as the date of click and the advertising site) from tools operated by third parties to measure the effectiveness of advertising and match it with application information.

Targeted Personal Information Purpose of Use
Personal Information Related to Our Business We use it for providing information about our business, sales activities, survey requests, and managing business partners.
Personal Information Obtained Through Inquiries About Our Business and Company Information, Requests for Materials, Applications for Seminars and Exhibitions, and Sales Activities Such as Phone Calls, Emails, Direct Mail, Visits, and Business Card Exchanges We use it for providing information about our business, sales activities, survey requests, and managing business partners.
Personal Information of Employees and Retirees We use it for employment and personnel management.
Personal Information of Job Applicants We use it for managing email newsletter subscribers.
Personal Information Related to the Issuance of Email Newsletters We use it for managing email newsletter subscribers.

4.Disclosure of Personal Information, etc.

  1. Regarding disclosed personal information (personal information for which we have the authority to respond to all requests for disclosure, correction, addition, deletion, suspension of use, erasure, suspension of provision to third parties, and notification of purpose of use (hereinafter referred to as “disclosure, etc.”)), we will promptly respond to requests from the individual concerned.
  2. When the individual requests disclosure, etc., of disclosed personal information, we will disclose the information after confirming the individual’s identity.
  3. Regarding identity verification, we confirm the individual’s identity by one of the following methods:
    1. Calling back the phone number already provided by the individual to confirm their identity.
    2. Sending an email to the email address already provided by the individual and confirming their identity by receiving a reply to that email.
    3. Confirming the individual’s name, address, phone number, and date of birth at the time of the procedure.
  4. For identity verification of an agent, the agent must visit our company in person and present a driver’s license or passport and a power of attorney.
  5. Regarding the procedure for responding to requests for disclosure, etc., after verifying the individual’s identity, we will mail a “Personal Information Disclosure Request Form” to the individual. Upon receiving the completed “Personal Information Disclosure Request Form” from the individual, we will promptly respond without delay. Responses will be provided by phone or by sending a “Personal Information Disclosure Response Form” addressing the request. No fees will be charged for requests for disclosure, etc.

5.Analytics Tools

  1. This site uses Google Analytics, a web analytics service provided by Google.
  2. Google Analytics uses cookies to collect traffic data.
  3. The collected traffic data is used solely for the purpose of analyzing site usage and providing other services. Traffic data is collected anonymously and does not identify individuals. You can refuse the collection of this data by disabling cookies, so please check your browser settings.
  4. For more details, please refer to the following:  https://policies.google.com/technologies/partner-sites

6.Contact Information

For inquiries regarding the handling of personal information by our company, please contact us at the following: 

Name: HPS Trade Co., Ltd.
Address:  42 Connect Tower, 8th Floor, Room 8B
Narathiwat-Rachanakarin 10,
Thungwatdon Sathorn, Bangkok 10120 Thailand
Personal Information Protection Manager:  Shinya Iino
Contact Information:  TEL:02-223-3194
Mail: jp-support@hps-trade.co.th /kriengsak@hps-trade.co.th
Last Updated: February 25, 2024
HPS Trade Co., Ltd. CEO Shinya Iino